FAQ

Frequently Asked Questions

What are your shipping charges?

We offer free standard shipping on all prepaid orders. COD charges may apply for cash-on-delivery orders.

How long does delivery take?

Standard orders are delivered within 4–7 business days depending on your location.

Do you offer international shipping?

Yes, we ship worldwide. Shipping cost & delivery time vary by destination.

What payment methods do you accept?

We accept credit/debit cards, UPI, NetBanking, Wallets, and Cash on Delivery (COD).

Can I modify or cancel my order?

Orders can be modified or canceled before they are shipped. Once shipped, no changes can be made.

What is your return policy?

We offer returns within 7 days of delivery for unused items with original packaging.

How do I request a return?

You can place a return request through our website’s return portal or contact customer support.

When will I receive my refund?

Refunds are processed within 5–7 working days after the returned product passes quality check.

How do I care for leather products?

Avoid exposure to water, moisture, direct sunlight, and chemicals. Clean with a soft dry cloth.

Are your products genuine leather?

Yes, all our leather products are made of 100% genuine, ethically sourced leather.