All users have the option to track their orders by clicking on Track Order. The user has to enter the email address used while placing the order and the order number to track the order.
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and if we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
Currently we deliver to selected cities within India. Please check if we deliver to your pin code/city by entering your it in the checkout page. If there is no courier service available in your area/city, we apologize for the inconvenience caused.
The time taken for delivery tends to vary according to the destination; however, we make our best efforts to ensure that the order is delivered within 5-7 working days of you placing the order.
You can create a Return in three simple steps
- Tap on My Orders from My Account
- Choose the item to be Returned
- Enter details requested and create a return request
Number of days to pickup a product may vary as per the Logistics team that will be assigned to pickup your product. The product will be picked anywhere between 4 – 7 days.
Refund will be initiated upon successful pickup and once we check that everything is in order as per the Returns Policy. The refund amount will be initiated upon this checks and is expected to reflect in the customer account as per the bank provider services.
Please tap on “My Orders” section under main menu of Website under My Account to check your order status.
Tap on “My Orders” section under My Account and then select the item or order you want to cancel.
If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
For any other query please email us on [email protected]